Instructions: Please fill in all details. All questions are mandatory.

Sl. No. Question Strongly agree Agree Neutral Disagree Strongly Disagree
1. Shares relevant and pertinent information with appropriate individuals ensuring that the Institution s’ mission is supported.
2. Communicates in a manner that is in keeping with professionalism and appropriate for members of the Institution.
3. Listens to determine the most effective way to address stakeholder’s needs and concerns. Asks questions and briefs what the speaker is saying to confirm understanding and avoid miscommunications.
4. Clearly and accurately conveys relevant and factual information to inform the stakeholders effectively.
5. Adapts to the needs of audiences to ensure messages are understood.
6. Shares knowledge and resources to reach common goals. Provides feedback and healthy dialogue on performance and operational issues, as requested. Willingly adapts to change and adheres to decided actions.
7. Communicates and engages directly, clearly, and tactfully with colleagues and demonstrates respect for diversity and differing points of view among colleagues.
8. Provides feedback and healthy dialogue on performance and operational issues, as requested. Willingly adapts to change and adheres to decided actions.
9. Works willingly with others to accomplish goals. Engages with and considers the views of others when analyzing a situation or developing a solution to achieve team goals. Provides knowledge and resources to achieve common goals.
10. Takes ownership of their contribution to the team’s overall success and understands how successful execution of their responsibilities contributes to public expectations for quality, service, and professionalism.
11. Maintains a professional and respectful tone and exhibits diplomacy when dealing with sensitive or confrontational situations.
12. Behavior, gestures, and speech present a positive image of the Institution to customers.
13. Chooses ethical action, even under pressure, avoids situations that are inappropriate or present a conflict of interest, and holds self/others accountable for ethical decisions.
14. Is authentic, takes action consistent with stated intentions, and provides truthful explanations for actions.
15. Takes responsibility for decisions without placing blame on others.